Privacy Policy

Effective Date: 10/2/2024

Crimson Onyx LLC is committed to safeguarding the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, protect, and disclose information about our clients. By using our services, you agree to the terms outlined below.

### 1. Information We Collect

We collect the following types of information to provide you with our insurance services:

- Personal Information: Includes name, contact information (such as address, email, phone number), date of birth, Social Security number, and financial information required to assess insurance coverage.

- Health Information: In some cases, we may collect medical history or health information when necessary for underwriting or to provide life and health insurance products.

- Usage Data: Information about your interaction with our website, such as IP addresses, browser type, and pages viewed, which helps us improve our online services.

### 2. How We Use Your Information

Crimson Onyx LLC uses the information collected for the following purposes:

- To Provide Services: To process applications, deliver insurance products, manage policies, handle claims, and respond to your inquiries.

- Communication: To send you important information, updates, or reminders related to your policies and claims.

- Customer Support: To assist with any questions, claims, or policy adjustments you may need.

- Marketing and Updates: With your consent, we may send you newsletters or promotional content regarding new products, features, or services. You can opt-out at any time.

### 3. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information with:

- Authorized Third Parties: Service providers that assist with insurance applications, policy administration, claims processing, and customer support.

- Legal Requirements: When required by law, regulation, or court order, we may disclose your information to government agencies or other authorized entities.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

### 4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, access controls, and regular monitoring. Despite these efforts, please note that no method of data transmission or storage is 100% secure.

### 5. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

- Access: You may request a copy of the information we have collected about you.

- Correction: You may request updates or corrections to your personal information.

- Deletion: You may request the deletion of certain information, subject to legal and contractual obligations.

- Opt-Out: You can opt-out of certain data uses, such as marketing communications, at any time.

To exercise these rights, please contact us using the information below.

### 6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and gather data on site usage. You can control your cookie preferences in your browser settings, though this may affect the functionality of our site.

### 7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy regularly.

### 8. Contact Us

If you have questions or concerns about our Privacy Policy or your personal information, please contact us:

Crimson Onyx LLC